This Privacy Policy describes how Tru Smile Multi Specialty Dental Clinic (“we”, “our”, or “us”) collects, uses, and protects information when you use this website (trusmiledentist.in) and our clinical services.
What information we collect
- Appointment booking: name, phone number, optional email, preferred date and time, service of interest, and any clinical message you choose to share.
- Contact form: name, contact details, subject, and message.
- Clinical records (in clinic): medical history, treatment notes, X-rays, prescriptions, payments — collected only when you visit us in person.
- Website analytics: we may use Google Analytics to understand which pages are popular. This is anonymous traffic data.
How we use your information
- To confirm and manage your appointment.
- To send you appointment confirmation and follow-up communications.
- To respond to your enquiries.
- To maintain accurate clinical records as required by Indian dental regulations.
Sharing
We do not sell, rent, or share your personal information with third parties for marketing. Your data is only used by our clinic staff and trusted service providers (Google Calendar for appointment scheduling, Gmail for email communication) under their respective privacy policies.
Storage and security
Your appointment data is stored on secure servers protected by HTTPS encryption. Clinical records are kept on our practice management system with restricted access. We retain records for the period required by Indian law (typically 3 years for general records, longer for treatment records).
Your rights
You have the right to:
- Request a copy of the data we hold about you.
- Ask us to correct any inaccurate information.
- Request deletion of your data, subject to our legal record-keeping obligations.
- Withdraw consent for non-essential communications.
To exercise any of these rights, write to us at drdentalmail@gmail.com.
Cookies
This site uses essential cookies for session management and may use Google Analytics cookies for traffic measurement. You can disable cookies in your browser settings, though some features may not work correctly.
Children
We treat minor patients with the consent of a parent or guardian. We do not knowingly collect data from children under 18 outside of a parent-supervised clinic visit.
Changes
We may update this policy from time to time. The “last updated” date at the top reflects the most recent revision.
Contact
For any privacy-related questions, contact us:
Tru Smile Multi Specialty Dental Clinic
Jogeshwari West, Mumbai - 400102, Maharashtra, India
Phone: +91 98679 33139
Email: drdentalmail@gmail.com